Have an issue? Start by browsing our Knowledgebase/ Frequently Asked Questions (FAQs), which has hundreds of useful articles.
IT support staff? Check out the knowledge base.
You can also join our Makers Empire for Educators group on Facebook. Here you can ask for and receive help for technical issues, share lesson ideas and tips and be inspired by teachers’ successes and challenges.
Prefer to speak directly with someone from the tech team? Please submit a support request here and a team member will get back to you ASAP. You can also use the live Intercom messaging service in the bottom right of the website.
South Australian school customer? As we are based in SA, you can access our complimentary 3D printer service and troubleshooting program. Learn more and book your complimentary 3D printer service today.